Terms & Conditions  

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• Amethyst Art Factory make order specially for customers and currently we don't keep any stock, Please get in touch by email for orders. 

• Minimum lead time is one months and based on requirements may increase up to 6 months. 

• Crazing, shade in color and natural variation between handmade tiles is inherent.

• All orders require a 50% deposit. Balance due at collection or pre delivery, or on notification ready for pick up.

• Storage charges will apply if goods are not taken within 2 weeks or an agreed time frame.

• The client is responsible for ensuring their tradesmen are qualified to install the product selected. If concerned please contact our staff for product information or assistance.

• Please check the tile quantities, layout, suitability of adhesive & Grout  BEFORE laying commences. (As per Australian Standards).

• No claims are accepted after the tiles are laid.

• Amethyst Art Factory extends no guarantees, expressed or limited as to slip wear, installation or maintenance.

• Returns require invoice. Tiles must be in good condition in full un-opened boxes & within one months of invoice date.

• Ownership of goods remains with Amethyst Art Factory until paid in full.